Effective Date: October 15, 2025
Last Updated: October 15, 2025
1. Introduction
Welcome to Toner Track Ltd (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Toner Track Ltd
Registered in the United Kingdom
Email: sales@tonertrack.com
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Information We Collect
We may collect and process the following personal data:
- Identity and Contact Information: Name, company name, billing/shipping address, phone number, and email address.
- Transaction Information: Records of purchases, invoices, and payments.
- Technical Data: IP address, browser type, operating system, and device information (collected automatically via cookies).
- Communications: Emails, contact form submissions, or other messages you send to us.
4. How We Use Your Information
We use your personal data to:
- Process and fulfil orders and deliver products.
- Communicate with you regarding your purchases, inquiries, or support requests.
- Manage our relationship with you (e.g., updates to terms or services).
- Improve our website and user experience.
- Comply with legal obligations and prevent fraud.
5. Cookies and Analytics
Our website uses cookies to improve functionality and user experience.
We may also use Google Analytics or similar tools to collect anonymous data about how visitors use our site.
You can manage or disable cookies in your browser settings at any time.
6. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity: to provide goods or services you purchase.
- Legitimate interests: to operate and improve our website and services.
- Legal obligation: to comply with tax, accounting, and other UK laws.
- Consent: for non-essential cookies or marketing communications.
7. Sharing Your Data
We only share your information with trusted third parties necessary for our operations, such as:
- Payment processors (e.g., banks or online payment services).
- Shipping and delivery partners.
- Website and IT service providers who help us maintain our site and systems.
All third parties are required to keep your data secure and to use it only for lawful purposes.
We do not sell or rent your personal data to any third party.
8. Data Retention
We retain personal data only as long as necessary for business, accounting, or legal purposes.
Once no longer required, data will be securely deleted or anonymised.
9. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Object to or restrict our processing of your data.
- Withdraw consent at any time (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.
To exercise any of these rights, please contact us at:
📧 sales@tonertrack.com
10. Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
11. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
Toner Track Ltd
📧 Email: sales@tonertrack.com
🌍 Website: www.tonertrack.com